People with lots of luggage can send a bag between Hanoi, Ho Chi Minh and Danang and collect the bag when dropping the motorbike off. The cost to send a bag is $20.
All of the Tigit motorbike rental fleet can carry two people and luggage across Vietnam. There are no roads that these motorbikes can not handle.
The limitation is in rack space and strength, not the power of the vehicle.
We have no major restrictions, but travelers must be responsible for overloading the luggage and breaking racks.
A common complaint is the Honda Blade 110cc with two people and luggage. We won’t stop you, the bike can handle the load. However the rack is likely to break and need welding on the journey. This is your responsibility.
Welding is easy on route, and we do not consider this a “breakdown”. Racks are not a priority check for our mechanics and we expect customers to investigate rack condition upon pickup.
In Vietnam the motorbike always goes inside the hotel or in a parking lot.
Don’t use cheap hostels in major cities.
There are security guards and parking lots everywhere!
Unfortunately, if the motorbike is stolen then there is nothing that can be done.
The police are useless and there is no point spending the holiday attempting to do paperwork.
Motorbike theft can be easily avoided in Vietnam, just be mindful where it is parked.
If the motorbike is stolen, the customer owes the value of the motorbike which is stated on each contract. The value depends on the number of KM at the starting point of the rental.
Don’t rent a motorbike that you can not afford.
People often ask if they need to buy a lock. If you need to lock the motorbike then the bike is in the wrong place!
Tigit Motorbikes now has an optional damage waiver, which can be bought to cover all damages to the motorbike in the event of a crash.
Crashes are subjective – we try and judge this on what we feel a future customer can potentially complain about.
If a customer does not trust our report then we are happy to use 3rd party Honda / Yamaha / Suzuki receipts.
Customers crash all the time. This is routine for us and we are good at dealing with the situation.
Motorbikes can always be fixed and it is cheap in Vietnam to do so. We have no negative reviews in regards to crash quotations!
Tigit does not charge for “loss of use” which is the concept that a rental company can no longer use the vehicle whilst parts are being ordered.
We charge for parts, and nothing more!
The blue card is the ownership papers of a motorbike.
Travelers usually like to hold the bluecard, although an artificial importance of this document has been created within the backpacker market when it comes to travelling.
Most clients of Tigit no longer take the blue card.
Travelers heading across borders to Laos and Cambodia will need a Blue Card. If the blue card is needed Tigit will charge the deposit and not use a pre-authorization hold.
For more information please read our page about blue cards.
Brand New Napoli Helmets are provided for $10 without a visor or $15 with a visor.
Second hand helmets are free to borrow. If lost, they are $5.
New “good” Vietnamese helmets range between $20-120 dollars.
Tigit has a fully-fledged store which can be seen at www.chrunix.com stock helmets of all qualities from around the world.
Dot and ECE full face helmets start at $74 to buy new.
DOT, ECE certified LS2 helmets (ls2 rapid) can be rented for $7 for the first day, after that it’s $1 per day. (request in advance through booking platform).
